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Friday, May 16, 2014

AcMo's Business FAQ Part II

Thank you for reading part two of our business FAQ.  I had to terminate the previous FAQ to allow sufficient time to prepare my mind for our live fire training exercise.  Since the drama surrounding the aftermath of that event has subsided, I felt it was a good time to continue the FAQ.  I will resume from the last question of part one. 
  • Can I buy from AcMo with confidence? 
Yes, operators are standing by to take your order now.
  • What is your preferred shipping method?
Amazon Prime next day shipping is our favorite. What are you sending?  Wait, were you asking about products we ship to customers?
  • Yes. 
Whatever method the customer is willing to pay for us to use. 

  • I just placed an order for a TGE™.  When can I expect delivery?

We've had a bit of a problem with that product.  It is currently an Exploder, instead of Eliminator, so until we can minimize shrapnel levels, and change it back to an Eliminator, it is not available.

  • What about my limited edition t-shirt?  Will I still get that?
Yes, it will still ship with your TGE™.  The problem that is causing the Torque Gap Eliminator to explode is also effecting the t-shirts.  Once we have reduced the combustion levels on the shirts, we'll be able to ship them without violating federal laws.  Shipping will only be available in the Continental United States because international product laws are confusing.

If anyone is willing to volunteer as a test subject for both products, please send us a message.  We need someone who isn't deterred by the high likelihood of combusting.

  • What is the process for receiving a refund on my order?

There is no process.  You paid, so we will be sending you the product at some undetermined time in the future.

  • What if I no longer want it?

That's crazy talk.  Our products are so good that you'll never change your mind.  

  • How do you handle defective products?
We handle them with extreme care while wearing gloves to keep the defectiveness from contaminating the entire operation. 
  • I want to know how you handle the return of defective products?
We've never had a product returned as defective.

  • ?
I'm afraid we can't answer your question at this time.  Thank you all for your excellent and probing questions.  Our customers keep us sharp, and help us to make the best products in the world.

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