I wouldn't have made it through last week—or any
other week—without my flowcharts. Flowcharts are almost as important as food in
my world. I have developed a process for
creating my charts that has to be repeated every single day. This is an arduous task, but AcMo’s continued
success depends on constantly generating more and more complex charts.
These charts suck time away from other
activities because I have had to do them by hand since our smart board stopped
responding after the TV remote went through it, and we’re having trouble
finding replacement parts. AcMo’s business
foundation is evade, adapt, and survive, so we had to abandon dreams of an
expedient repair until the technology has caught up with our needs. This still leaves us without a place to
publish our numerous flowcharts. I
wanted to write on the walls, but I’ve been warned off doing that because only
crazy people and small children write on walls.
I developed
a workable model utilizing an environment I knew all too well. I have been sneaking into the coffee shop
after hours every night to create the next day’s flowchart. Some insensitive employee continues to erase my
life’s work and replace it with the daily specials by the time I arrive in the
morning to claim my corner. This is
maddening. I’ve sent anonymous letters
to the management to ask them to step in and resolve this, but nothing has
happened yet. I even threatened to lock
myself in the coffee vault to stage a sit-in, but they just laughed at that. It turns out the locking pins were removed
from the vault when the building was transformed into a coffee shop. This also means that the coffee isn’t as
secure as everyone thought.
My daily struggle
has taken its toll on my writing hand. I
need a new solution to keep the process flowing in the proper direction and I
need it now. The track season is
approaching and we have a lot of operational hurdles we need to solve before
the season starts. First and foremost we
need to secure new vehicle delivery sources for our hyper
car lap challenge. This challenge is
an excellent opportunity for a dealership to step in as a title sponsor. We promise to hold a six-month bashing moratorium
for any dealer that sponsors the event.
Here is an
example of a chart that has become an invaluable resource during our track
sessions:
I have to
be honest and state that I sometimes have trouble following all of the
lines. The research department told me
that coloring the lines would reduce my difficulty, but as always, they were
completely wrong. I’m not even sure why
I keep that department. The only thing
I’ve found that helps is to tape the chart to the windshield of every test
vehicle so it can be viewed while driving.
Doing that gives me additional time to memorize the easiest paths toward
bill generation.
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