We were involved in failure mode testing
before it was a popular and accepted form of product development. Back then we considered it breaking stuff
ahead of schedule. That skill evolved
over the years into failure mode testing.
Failure mode testing now has an unwelcome monopoly on my time. I am good at it and it is a point of pride at
AcMo, but we spend too much time doing it. I doubt any other solvent organization can
boast as many broken items as we can.
AcMo was created to solve a simple problem. Solving that one problem created millions of
other ones. I was tired of breaking my
own mechanical stuff and not getting paid for it. That's frustrating when you break your own
stuff for free. It is exhilarating when
you break other people’s stuff and then they pay you to “repair” it. That
only gave us more time to break more stuff.
The catalyst for our paradigm shift was the demise of our ultrasonic
cleaner. It might have been modified but
not in any way that was obvious to the outside observer. It appeared to hum along at a reasonable
pace, but inside it was working four times harder to clean better and faster
than ever. I was able to run more items
through the wash cycle per day and it made cleaning grime off of engine
shrapnel more enjoyable, until it didn’t.
Everything must come to an end and so too
was the case with our beloved ultrasonic cleaner. It imploded in spectacular fashion, taking
two pistons down with it in a small but controlled ball of flame. The obvious explanation was that the crew
used improper chemicals to produce the cleaning solution. The kind of chemicals I’m talking about don’t
play well with each other and reacted with a sudden and violent outburst of inextinguishable
flames. Their agitated state from the
vibrations only made matters worse.
The shop smelled like a failed engine for
weeks after that. I don’t think the
actual destroyed engine in the corner was much of an air freshener either, but
the fumes from the cleaner fire were out of control. We walked away from that facility when we realized
the fumes kept knocking us unconscious.
Once you become dependent on something as important as an ultrasonic
cleaner, it is hard to live without it.
I had an epiphany and knew what I needed to do. I had to find a way to get someone else to
pay me to continue my important research into the failure modes of every
product I owned.
A few short days after my epiphany, AcMo
was born and we started billing clients to cover our self-induced equipment
failures. This was a perfect model for
the shop and kept us stocked with new products with warranties. Having shiny tools made the crew smile. Knowing what to do with all of the tools was
another problem, but that one was too difficult to overcome with a direct
attack.
The security of having client’s bills
available for bailouts was great. It
lulled me into a complacent state. It is
never advisable to become complacent because the moment you do, disaster
strikes. I have a routine each morning
that helps me build energy to start accelerating toward full operating speed by
mid-day. The routine involves consuming
a proprietary blend of ingredients that are tailored to provide the essential
nutrients required to allow me to conquer the day, or at least be able to
pretend I’m conquering something.
Our Cyclone blender is integral to the
creation of the AcMo Breakfast Smoothie.
Once it became a staff member, we looked into every possible
modification avenue. The blender was
fast and loud, but we thought it could be even faster with better
acceleration. After a lot of trial and
error, we were finally able to adapt a four speed automatic transmission we had
in the shop to make the blender a serious tool, even when used in reverse. One hand must always hold the cap while the
other is near the power cord in case the blender escapes its bonds and goes for
redline in fourth. The modifications
took without rejection. The blender
served us well for at least two months.
It was a faithful worker, always delivering the goods when asked without
complaints until last night. Overtime is
a complicated topic, especially so when it is a no pay situation. The impromptu preparation of my breakfast
meal that works in combination with the smoothie was a voluntary overtime
mission for the blender. I thought it
consented, but things got real when I added brown sugar to the breakfast
batter.
The blades began to slow in protest, and
the machine’s core temperature began to rise toward unacceptable levels. I shrugged it off because the transmission
had encountered far worse when it was in the owner’s car last week. First, the mix must maintain itself within a
stable temperature range or breakfast will be ruined. No one is happy when breakfast is ruined, so
I make sure to pay careful attention to all core temperature readings and
adjust the blender according to the mixture’s vicinity to the thresholds. I guess I was distracted last night because
the first real hint of trouble occurred when a puff of smoke emerged from the
top of the blender in an area that is devoid of vent holes.
I thought I shut the blender down manually,
but in hindsight, it may have just been the blender shutting itself down at the
same time I pressed the button. I
thought I caught it in time because there weren’t any additional puffs of death
smoke from it. I was incorrect.
AcMo is sad to report that we have lost
another employee due to gross negligence on the part of the original product
manufacturer. Nowhere in the manual does
it state that the Cyclone blender is allergic to brown sugar, and that it can’t
survive a prolonged encounter with it.
The blender elected to fry itself rather than continue as a valued AcMo
employee. Sugar really does kill.
Now I have to ration my Breakfast drink and
accompanying meal because we’re down a good blender. The absolute gut-wrenching aspect of this
whole ordeal is that I can’t charge this to a client because it was our
personal blender. Even a worker’s comp
claim is out of the question because someone never filed the paperwork to get
the blender registered as an AcMo employee.
It was working off the books.
Once again the hard lesson only needed to
be learned twice before it was absorbed.
AcMo needs a bigger, stronger, faster, and louder blender.
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